SUPPORT

BEWMS Support

Technical and account support

Get help with BEWMS accounts, warehouse operations, integrations and the BEWMS for ChatGPT plugin.

Email support

[email protected]

Use this address for technical issues, account access, plugin questions and data/privacy requests.

Website contact

BEWMS Contact

Use the contact page for sales, demos, integrations and general enquiries.

When reporting a problem

Please include the affected BEWMS store/tenant name, the feature or screen involved, what you expected, what happened, and any non-sensitive error message or screenshot that helps reproduce the issue. Do not send passwords, API secrets or payment-card data.

BEWMS for ChatGPT

For plugin connection problems, include whether the issue occurs in ChatGPT web, desktop or mobile, the BEWMS account/store you intended to connect, and the exact user-visible error. Never send OAuth tokens or authorization codes.

Security reports

If you believe you found a security issue, contact [email protected] with enough detail to investigate it without exposing unnecessary personal data.